Data Deletion Instructions

Delete your Buzzweave account and data

1. Email support@buzzweave.com from the email address on your account with the subject "Data deletion request", or call (936) 238-0102.
2. We confirm the request (we may ask you to verify ownership of the account) and cancel any active subscription.
3. Within 30 days we delete your account, connected-account tokens, posts and drafts, leads, messages, reviews, mailbox connections and Brand Profile, except records we must keep for legal, tax or billing reasons (such as invoices).
4. We email you a confirmation code when deletion is complete. You can ask us for the status at any time using that code.

Remove only Facebook or Instagram data

1. In Buzzweave, open Dashboard → Accounts and click Disconnect next to the Facebook Page or Instagram account.
2. On Facebook, go to Settings & privacy → Settings → Business integrations (or Apps and websites), find Buzzweave and click Remove.
3. Email us if you also want the leads, messages and analytics we already received from that account deleted, and we will delete them within 30 days.

Remove Google data

1. In Buzzweave, disconnect Gmail under Leads → Connect your email and Google Business Profile under Accounts.
2. Revoke access at myaccount.google.com/permissions.
3. Email us to delete any data already received.

Leads and customers of our clients

If a business using Buzzweave has your information (for example from a lead form or Messenger), contact that business to delete it, or email us and we will pass your request to them.

See our Privacy Policy for more details.